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At HumicAcid98.in, we strive to maintain a customer-friendly approach and aim to support our buyers in every way possible. Please review our cancellation and refund terms below:
Order Cancellation
- Cancellations will be accepted only if the request is made immediately after placing the order.
- Orders that have already been processed, communicated to our fulfillment team, or shipped cannot be cancelled.
- Certain product types (e.g., highly customized or perishable agrochemical items) may not be eligible for cancellation once dispatched or packaged for shipping.
Damaged or Defective Products
- If you receive a damaged or defective product, please notify our Customer Service Team within 7 days of receiving the order.
- Once reported, the item will be reviewed by our team or the supplier/manufacturer to determine the nature of the issue.
- If the complaint is found valid, we will offer a refund or a replacement as per our discretion.
Product Not as Expected
- If the product delivered is not as described or does not meet your expectations, please contact us within 7 days of receipt.
- Our Customer Service Team will evaluate your concern and suggest a suitable resolution.
Manufacturer Warranty
- For products covered under a manufacturer’s warranty, any complaints or requests for repair/replacement should be directly addressed with the respective manufacturer.
Refund Timeline
- In case of an approved refund, it may take 3–5 business days for the refund to be processed and reflected in your original payment method.
Contact Us
For all cancellations, refund-related queries, or complaints, please contact our support team:
📧 Email: info@humicacid98.in
🌐 Website: https://www.humicacid98.in